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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Virtualization and Cloud Computing | 12% | - Virtualization fundamentals - Cloud concepts and models (IaaS, PaaS, SaaS) - Virtual machine concepts - Cloud connectivity and configuration - Cloud and virtualization troubleshooting |
| Networking | 20% | - Network protocols and services - Network configurations - Network connectivity - Network hardware and devices - Network troubleshooting - IP addressing and subnetting basics |
| Mobile Devices | 15% | - Mobile device configuration - Cellular connectivity and settings - Mobile device troubleshooting - Mobile device synchronization - Mobile device management (MDM) |
| Hardware | 27% | - RAM types and installation - CPU and expansion cards - Power supplies and connectors - PC hardware and peripherals - Peripheral devices and connections - Storage devices (HDD, SSD, NVMe) - BIOS/UEFI and firmware |
| Hardware and Network Troubleshooting | 26% | - Mobile device troubleshooting - Common symptoms and root causes - Network troubleshooting - Troubleshooting methodology - Printers and multifunction devices - Hardware troubleshooting |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
1. In which of the following cloud models is the customer not responsible for hardware and OS layers but is responsible for the data and the application?
A) CaaS
B) SaaS
C) laaS
D) PaaS
2. A user's phone does not charge consistently, even after a new cable is used to try to charge the phone. The phone's battery is not swollen. Which of the following should a technician try next to fix the phone?
A) Clean the USB-C port.
B) Reset the phone to factory default settings.
C) Arrange for repairs at a service center.
D) Change the battery.
3. A user's laptop keyboard is distorted and is no longer flat. Which of the following components most likely failed?
A) Battery
B) HDD
C) RAM
D) Keyboard
4. Each floor at a new corporate facility will have four printers available for all users to print from AH of the printers will be connected with RJ45 and not joined to a domain. Which of the following needs to be set up to accomplish this task? (Choose two.)
A) SMB configuration
B) Print server
C) Printer shares
D) Printer Wi-Fi settings
E) Printer subnet
F) DHCP server
5. A busy network printer is producing faded printouts after a technician performed maintenance on the printer several months ago. The technician now replaces the toner cartridge, but the issue persists. Which of the following should the technician check next?
A) The drum unit for wear
B) The print resolution settings
C) The firmware version
D) The paper type
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B,C | Question # 5 Answer: A |




