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Avaya APSS Unified Communications Online Test Sample Questions:

1. Avaya Aura Register Presence Services is a significant component of the Avaya Aura architecture. Your client contact, Barbara, wants to know why she would want that component since they already get presence information through their IM (Instant Messaging) application. Which of the following is a function of Avaya Aura Register Presence Services that you would discuss with Barbara?

A) Provides a scalable, high-performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party end points.
B) Will only acquire presence data from their IM application and share it among Avaya applications
C) Provides presence information from any application to all Avaya Flare* Experience users. It is required for the Avaya Flare* Experience
D) Provides presence information only to and from Avaya applications and would not impact or affect their IM based presence information. It provides another source for presence information

2. Avaya is trying to get payments worth $100,000 released from a public sector client in connection with an implementation project Avaya delivered successfully three (3) months back. The Channel Partner through whom Avaya bid for the project is the primary interface conducting regular follow-ups with the client. The client contact promises to get the payment released within 45 days provided the Partner or Avaya pay up $ 150 to expedite release. The Avaya channel account manager encourages Partner to do "whatever it takes* to get the money. What should the Partner do? The Partner should:

A) Report the matter to their own management.
B) Ask Avaya to pay the money to get the payments released.
C) Immediately report the matter by using Avaya Ethics Hotline or emailing [email protected]
D) Negotiate the proposed "sum" with the client contact and try and agree on a sum of not more than $60 which could be deemed reasonable.

3. You are helping Julio, an account executive, prepare for his Avaya Aura* presentation to his client. Although he understands that the architecture is a foundation for UC {unified communications) or CC (contact center) solutions, he wants to know what other purpose makes Avaya Aura" different from other architectures. (Choose one.)

A) It delivers a next generation, technology-centric architecture that provides advanced functionality.
B) It offers a people-centric architecture that enables business collaboration functionality.
C) It provides the latest four layer or tier architecture.
D) It creates a connection-based architecture that provides people-centric collaboration by replacing a client's legacy solution.

4. You are teaching Jorge about ROI calculations for Avaya Aura@ Conferencing. You tell him that during the discovery conversation, you need to determine the customer's current_________ and____________. (Choose two.)

A) Usage
B) Budget
C) Capacity
D) Spend

Solutions: