Cisco 350-801 : Implementing and Operating Cisco Collaboration Core Technologies

350-801 real exams

Exam Code: 350-801

Exam Name: Implementing and Operating Cisco Collaboration Core Technologies

Updated: Aug 30, 2026

Q & A: 630 Questions and Answers

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Cisco 350-801 Exam and Its Skills Outline

The 350-801 certification exam assesses the applicants’ competency in a wide range of various topics. The skills covered in this test are combined in several objectives that are highlighted below:

  • QoS (10%)

    This topic area requires that the examinees prove that they can describe issues that can result in poor video and voice quality, explain the QoS requirements for Bandwidth, Pocket loss, and latency, and explain the class models for offering Qo on a network.

  • Cisco IOS XE Gateway & Media Resources (15%)

    This subject encompasses the candidates’ knowledge of configuring a number of gateway elements, such as DTMF, dial peers, codec preference list, and voice translation profiles and rules, as well as familiarity with configuring ISDN PRI/BRI. This area also involves the skills associated with troubleshooting ISDN/BRI, verifying and configuring MGCP, and identifying the most suitable media resources for a specific scenario (software and hardware).

  • Infrastructure & Design (20%)

    This domain includes core design elements, such as licensing (Flex, Smart), Bandwidth, high availability, dial plan, disaster recovery, security (TLS, SRTP, certificates, and Quality of Service Design (QoS) overview, related to Cisco Collaboration architecture described in SRND/PA. It also covers the function of Edge devices such as Cisco Unified Border Element and Expressway in Cisco Collaboration architecture, and configuration of certificates, TFTP, LDAP, LLDP, CDP, NTP and DHCP network components in order to support Cisco Collaboration solutions.

    The candidates will also face questions testing their competency in troubleshooting various network components, such as NTP, DNS (Reverse Pointer Record, SRV), and LDAP integration on Cisco Unified Communications Manager, among other network components in the Cisco Collaboration solution. Moreover, this topic includes explaining the components such as SNMP and DNS to support Cisco Collaboration solutions.

  • Protocols, Codecs & Endpoint (20%)

    Answering the questions from this objective, the students must demonstrate that they have the ability to troubleshoot such elements as tear down and call set up, and SDP of a SIP conversation. They also need to show that they are capable of troubleshooting a SIP call between specified two endpoints, troubleshoot DTMF Internetworking and Relay on CUBE and DTMF Relay, and identify the most suitable collaboration codecs for a specific scenario. The topic also covers the learners’ expertise in troubleshooting collaboration endpoints and deploying SIP endpoints, including Bulk Administration Tool, self-provisioning, and manual.

  • Call Control (25%)

    Within this section, the applicants need to show their ability to describe the digital analysis process of Cisco Unified Communications Manager, implement the toll fraud prevention on Cisco Unified CM, describe mobile and remote access, and customize globalized call routing in the Cisco Unified CM.

  • Collaboration Applications (10%)

    This subject evaluates one’s skills in customizing Cisco Unity Connection mailbox, explaining Cisco Unity Connection call handlers and deploying Cisco Jabber on-premises. In addition, the area measures the candidates’ ability to describe the class models used in providing QoS on a network.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

How to Prepare for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Preparation Guide for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Introduction for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

Implementing Cisco Collaboration Core Technologies v1.0 (CLCOR 350-801) is a 120-minute exam associated with the CCNP and CCIE Collaboration Certifications. This exam tests a candidate's knowledge of implementing core collaboration technologies including infrastructure and design, protocols, codecs, and endpoints, Cisco IOS XE gateway and media resources, Call Control, QoS, and collaboration applications. Practice with CISCO 350-801 practice exam and CISCO 350-801 practice exams can help you with passing the exam easily.

You should be familiar with:

  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

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Cisco 350-801 Exam Syllabus Topics:

SectionWeightObjectives
Quality of Service (QoS)15%- Configure LLQ (class map, policy map, service policy)
- Describe the QoS requirements for these applications (Voice, Video, Data)
- Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss)
- Describe the class models for providing QoS (DiffServ, IntServ)
Call Control25%- Describe the Cisco Unified Communications Manager (CUCM) digit analysis process
- Implement toll fraud prevention on CUCM
- Describe Mobile and Remote Access (MRA)
- Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group)
Protocols, Codecs, and Endpoints20%- Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media)
- Describe SIP interworking between CUCM and Cisco Expressway
- Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway)
- Identify the appropriate codec for a given scenario (G.711, G.729, Opus)
Infrastructure and Design20%- Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS)
- Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE)
- Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal)
Collaboration Applications5%- Configure Cisco Jabber (Switching modes, Deployment modes)
- Configure Cisco Unity Connection (MWI, SIP integration)
Cisco IOS XE Gateway and Media Resources15%- Troubleshoot IOS XE dial plans and dial peer matching
- Describe IOS XE media resources (Conferencing, MOH, Transcoding)
- Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers)

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