Cisco 642-445 : Cisco IP Telephony for Release 5.x

642-445 real exams

Exam Code: 642-445

Exam Name: Cisco IP Telephony for Release 5.x

Updated: Oct 07, 2026

Q & A: 115 Questions and Answers

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Cisco 642-445 Exam Syllabus Topics:

SectionObjectives
Topic 1: Endpoint and User Configuration- IP phones and user management
  • 1. User accounts, directories, and services
  • 2. Phone registration and configuration
Topic 2: Call Routing and Features- Dial plan implementation
  • 1. Calling search spaces and partitions
  • 2. Route patterns, route lists, and route groups
Topic 3: Maintenance and Troubleshooting- System administration and diagnostics
  • 1. Monitoring and log analysis
  • 2. Common IP telephony troubleshooting procedures
Topic 4: Media Resources and Applications- Media services
  • 1. Music on Hold and annunciators
  • 2. Conference bridges, MTPs, and transcoders
Topic 5: Cisco Unified Communications Architecture- Cisco IP Telephony fundamentals
  • 1. Cisco Unified Communications components
  • 2. IP telephony architecture and design concepts
Topic 6: Cisco Unified CallManager Release 5.x- CallManager installation and configuration
  • 1. Device pools, regions, and locations
  • 2. Cluster deployment and administration
Topic 7: Gateways and Trunks- Voice gateway integration
  • 1. MGCP, H.323, and SIP gateway configuration
  • 2. Trunks and PSTN connectivity

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Cisco Related Exams

  • 642-445

    Cisco IP Telephony for Release 5.x

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