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Cisco 642-467 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement Cisco Unity Express | 25% | - Describe architecture and deployment options - Implement VPIM networking - Set up auto-attendant and call routing - Integrate with CUCM and CME - Configure users, groups, and mailboxes |
| Topic 2: Maintain and Troubleshoot Applications | 10% | - Troubleshoot integration issues - Monitor system health and logs - Diagnose call routing and messaging problems |
| Topic 3: Implement Cisco Unity Connection | 35% | - Implement high availability and networking - Configure call management and routing - Configure system settings, users, and mailboxes - Integrate with Cisco Unified Communications Manager - Describe architecture and deployment models |
| Topic 4: Implement Cisco Unified IM and Presence | 30% | - Integrate with CUCM and LDAP - Describe architecture and components - Implement high availability and federation - Deploy Cisco Jabber and clients - Configure service parameters and presence settings |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
1. After the initial Cisco Unity Connection installation, how and where can the time zone be changed?
A) The Cisco Unity Connection time zone can be changed from the Cisco Unity Connection CLI.
B) The Cisco Unity Connection time zone can be changed from the Cisco Unified Operating System Administration GUI.
C) The Cisco Unity Connection time zone can be changed from the Cisco Unified Operating System CLI.
D) The Cisco Unity Connection time zone cannot be changed after the initial installation. A reinstallation is required.
E) The Cisco Unity Connection time zone can be changed from the Cisco Unified Communications Manager GUI.
2. Refer to the exhibit.
Which Cisco Unified Personal Communicator status has the user selected?
A) Out of Office
B) In a Meeting
C) Do Not Disturb
D) Available
E) Away
3. Which role in Cisco Unity Connection allows a user to manage only the directory handlers and interview handlers?
A) Audit Administrator
B) System Administrator
C) Audio Text Administrator
D) Help Desk Administrator
E) User Administrator
F) Greeting Administrator
4. If AES is required on a SIP Trunk Security Profile, which device security mode should be selected during configuration?
A) Authenticated
B) Encrypted
C) Non-secure
D) Digest Authentication
E) NULL/SHA
5. A user is attempting to enter a Call Forward All destination of 00497473263, but after the digit "9" is entered, the system believes that all the digits have been entered and that the Call Forward All destination is 0049. Which system component is most likely misconfigured?
A) Route List that is used for PSTN calls
B) Route Pattern that is used for PSTN calls
C) The IP phone does not have access to the partition that is used for PSTN calls
D) Gateway that is used for Call Forward All calls
E) Route Group that is used for PSTN calls
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |




