ServiceNow CIS-PPM : Certified Implementation Specialist - Project Portfolio Management (PPM)

CIS-PPM real exams

Exam Code: CIS-PPM

Exam Name: Certified Implementation Specialist - Project Portfolio Management (PPM)

Updated: Nov 03, 2026

Q & A: 62 Questions and Answers

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Exam Blueprint Preparation guide Prerequisite Course FAQs and Guide

Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam Certification Path

Applicants need to be a ServiceNow Certified System Administrator, have experience with at least two end-to-end ServiceNow implementations, and have adequate ServiceNow Scripting expertise to excel in this test. To better train participants to become active implementation experts, ServiceNow also provides an Implementation Bootcamp. The training courses mentioned above are also prerequisites for the exam. As unofficial prerequisites or recommendations, students should take CIS PPM practice test.

Please download the test blueprint to review what will be discussed to prepare for the exam.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf

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Introduction to Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam

The Project Portfolio Management (CIS PPM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified PPM Implementation Specialist. The Project Portfolio Management (CIS PPM) ServiceNow Accredited Implementation Specialist test certifies that a successful candidate has the expertise and necessary knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow PPM applications.

This CIS PPM exam test is intended for PPM implementation specialists and shows how components of PPM applications, including Demand, Project, and Resource, can be implemented and configured. Separate courses that can be taken care of in Agile and Test Management. Each module offers best practices, configuration steps, and comprehensive details about the applications within Project Portfolio Management. This exam is divided into 5 different modules. Check out the CIS PPM practice exams for a better understanding of how these modules are spread in the exam.

The CIS PPM exam has its focus on these five modules:

  • Module 2: PPM Financials Overview
  • Module 5: PPM Performance Analytics, Reporting, and Dashboards
  • Module 1: PPM Ecosystem, Maturity Model and Implementation Methodology
  • Module 3: Core Configuration
  • Module 4: PPM Financials Configuration

ServiceNow CIS-PPM Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Resource Management Configuration16%- Resource Allocation
  • 1. Resource Views & Reports
  • 2. Workbenches & Schedules
Topic 2: Project Configuration20-22%- Project Management Setup
  • 1. Project Templates
  • 2. Project Workspace & Planning Console
Topic 3: PPM Performance Analytics, Reporting & Dashboards2-3%- Analytics & Reporting
  • 1. Dashboard Configuration
  • 2. Performance Metrics
Topic 4: PPM Financials8%- Financial Planning
  • 1. Cost Types & Calendars
  • 2. Investment Funding & Baselines
Topic 5: Idea & Demand Configuration20-21%- Demand Management Setup
  • 1. Assessments and Stakeholders
  • 2. Idea to Demand Lifecycle
Topic 6: PPM Application Overview22-23%- Application Components
  • 1. Plugins & Modules
  • 2. Tables & Data Models
Topic 7: Time Tracking Configuration5%- Timecard Setup
  • 1. Timecard Categories
  • 2. Rate Types & Policies
Topic 8: PPM Implementation Overview2%- Overview & Concepts
  • 1. PPM Purpose and Use Cases
  • 2. Now Create Methodology

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