WGU Principles-of-Management : Principles of Management at Western Governors University(IAC1)

Principles-of-Management real exams

Exam Code: Principles-of-Management

Exam Name: Principles of Management at Western Governors University(IAC1)

Updated: Aug 11, 2026

Q & A: 50 Questions and Answers

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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Ethics, Social Responsibility & Change Management15%- Managing Change & Innovation
  • 1. Organizational development and innovation
    • 2. Forces and resistance to change
      - Ethics & Corporate Social Responsibility
      • 1. Stakeholder management and sustainability
        • 2. Ethical decision-making frameworks
          Topic 2: Controlling & Quality Management20%- Control Process
          • 1. Establishing standards and measuring performance
            • 2. Corrective action and feedback loops
              - Operations & Quality Control
              • 1. Balanced scorecard and performance metrics
                • 2. Total Quality Management (TQM)
                  Topic 3: Leading & Motivation25%- Motivation & Communication
                  • 1. Interpersonal and organizational communication
                    • 2. Conflict resolution and team dynamics
                      • 3. Maslow, Herzberg, Expectancy theory
                        - Leadership Theories & Styles
                        • 1. Transformational vs transactional leadership
                          • 2. Trait, behavioral, and contingency theories
                            Topic 4: Planning & Strategic Management20%- Foundations of Planning
                            • 1. Strategic, tactical, and operational planning
                              • 2. SWOT analysis and strategic formulation
                                • 3. Mission, vision, and goals
                                  - Decision Making
                                  • 1. Rational and bounded rationality models
                                    • 2. Group decision-making techniques
                                      Topic 5: Organizing & Organizational Structure20%- Human Resource Management
                                      • 1. Legal and ethical HR considerations
                                        • 2. Staffing, training, and performance management
                                          - Organizational Design
                                          • 1. Mechanistic vs organic structures
                                            • 2. Team-based and matrix structures
                                              • 3. Departmentalization and authority

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                1. Which stage ofthe conflict process is considered a distinct stage because of its importance in intervening between perceptions or emotions and overt behavior? Choose 1 answer

                                                A) Opposition
                                                B) Cognition
                                                C) Intentions
                                                D) Outcomes


                                                2. A computer manufacturer purchases the company that supplies computer chips for the company. Which type of corporate strategy is the company using? Choose 1 answer

                                                A) Domain selection
                                                B) Vertical integration
                                                C) Strategic alliance
                                                D) Conglomerate diversification


                                                3. What is the purpose of a value chain analysis? Choose 1 answer

                                                A) To determine company stockholder satisfaction
                                                B) To allow the company to use a systematic approach in developing a competitive advantage
                                                C) To allow the company to implement an intranet and develop automated processes
                                                D) To help the company determine its commitment to ethics and social responsibility


                                                4. In which situation does religious preference inappropriately affect decision making? Choose 1 answer

                                                A) An individual follows religious dietary restrictions while at work regardless of the religious beliefs of others.
                                                B) A real estate agent uses her religious background as a basis for accepting bids on property that is for sale.
                                                C) A company allows two days off per year for religious celebrations to all employees regardless of religious affiliation.
                                                D) A manager refuses to participate in an event that conflicts with the manager's personal religious beliefs.


                                                5. Wardrobe Web. Inc., wants to analyze defects such as late delivery, wrong shipment, and poor customerservice. Which process should the company use? Choose 1 answer

                                                A) Objective analysis
                                                B) Job analysis
                                                C) Statistical analysis
                                                D) Social constructivist analysis


                                                Solutions:

                                                Question # 1
                                                Answer: C
                                                Question # 2
                                                Answer: B
                                                Question # 3
                                                Answer: B
                                                Question # 4
                                                Answer: B
                                                Question # 5
                                                Answer: C

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