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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting & Support | 20% | - Alarm handling and system recovery - Fault isolation and diagnostic methods - Common call flow and connectivity issues |
| Maintenance & Upgrades | 15% | - Software updates and system upgrades - Backup and restore procedures - Log management and monitoring tools |
| Installation & Initial Configuration | 25% | - System setup and basic configuration - License activation and feature enablement - IP Office Manager installation and usage |
| IP Office System Architecture & Components | 20% | - Networking and connectivity requirements - Software editions and licensing model - Hardware platforms and control units |
| Telephony & User Administration | 20% | - Voicemail and messaging setup - Call routing, inbound/outbound rules - User, extension, and group configuration |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. What are two ways to confirm that the Modular Messaging (MM) Telephony User Interface (TUI) is online and ready to accept calls? (Choose two.)
A) Select Start > Programs > Avaya Modular Messaging > Operational History Viewer and look for a TUI on-line event.
B) Open a Command window (Start > Run > CMD) and type disp_status.
C) Select Start > Programs > Avaya Modular Messaging > Port Monitor and check all port are Idle.
D) Check in the Windows application log for a '1241' event.
2. Which three integration methods can be used when connecting Modular Messaging for Microsoft Exchange to a Message Networking server using Octel Analog Networking? (Choose three.)
A) DSE
B) Wireless
C) T-1/E-1 Q.Sig
D) Analog
E) H.323 Q.Sig
3. A customer returns the planning forms for a new Message Networking (MN) implementation. They indicate that the MN system should have an IP address of
66.255.22.34 with a subnet mask of 255.255.255.0 and a default gateway of 66.255.21.1.
Why is the MN server unable to transmit packets outside of its local subnet?
A) The subnet mask of 255.255.255.0 is inappropriate for the class A IP address 66.x.x.x.
B) The default gateway is on a subnet different from the MN, thereby making it unreachable.
C) The MN server should not have a public IP address like 66.x.x.x; it should have a private address like 10.x.x.x or 192.168.x.x.
D) The customer has installed a firewall on the default gateway of 66.255.21.1.
4. Which tool and user interface would the Modular Messaging (MM) for Microsoft Exchange Subscriber Administrator use to assign a particular Class of Service to a subscriber?
A) MM Active Directory Extensions and subscriber options, web or thick client
B) MM Active Directory Extensions and Advanced Page COS field
C) VMSC > Telephony > COS administration page
D) Web subscriber administration COS field
5. You are implementing a new Modular Messaging for Microsoft Exchange system for a customer with three Avaya Messaging Application Servers (MASs) connected to a single, large Microsoft Exchange Server. The customer enables offline storage for the Voice Mail Domain.
Which two statements are true about offline storage in this environment? (Choose two.)
A) If a user calls a given MAS that has become disconnected from the customer's Ethernet they will not be able to retrieve any messages.
B) The Voice Mail Domain should be configured for an offline storage location in the format \\servername\location or \\<ip address>\location.
C) The customer should allocate on the offline store approximately 10 GB of storage space per hour of message storage anticipated.
D) Messages received by any MAS are stored in both the local spool folder on the MAS and in the path specified in VMSC.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,C,D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B,D |




