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Nokia SDM Certification - PS NSOP Sample Questions:

1. What are the main functions of the Performance Mgt tools?

A) Ensures Network Performance data availability & Network Performance reporting.
B) Network Performance reporting & Trouble Ticket handling.
C) Ensures Network Performance data availability, Alarm handling & Trouble Ticket reporting.
D) Performance reporting, Trouble Ticket reporting & Alarm handling.

2. You have a Trouble Ticketing system that has a limited capability, which other function can you use to assist you when calculating the SLA?

A) Configuration Management
B) Fault Management
C) OSS Management
D) Performance Management

3. Liquidated Damages are:

A) A mutually agreed best guess of damages or loss
B) Genuine pre-estimate of damages or loss by both parties
C) Deterrent damages to avoid non performance by vendor
D) Reasonable estimate of monetary loss.

4. You are the on call Technical Support Engineer. Fault Management has escalated all of the
following TT's to Tech Support 1) An isolated BTS Outage impacting a VIP corporate client, Customer CTO is demanding a report.
2) Critical alarm on an MGW serving the major city's airport
3) Critical Node alarm showing LOS on 1 fibre of a protected fibre ring.
What is the correct prioritisation order?

A) 1: MGW, 2: FIBRE LOSS, 3: CTO REPORT.
B) 1:CTO REPORT, 2:FIBRE LOSS, 3:MGW.
C) 1:CTO REPORT, 2:MGW, 3:FIBRE LOSS.
D) 1:FIBRE LOSS, 2: MGW, 3:CTO REPORT.

5. A mobile customer that is reporting excellent growth and margin in an emerging market is complaining bitterly about the quality of voice services. Which options, which are all truthful, do you choose to inform the customer? Note: the customer is accountable for site acquisition.

A) The voice quality issue is not caused by NSN as it is a direct result of sites not being available before the planned date.
B) The voice quality issue is due to coverage problems that will improve over time.
C) The voice quality issue is due to some sites not being available before the project planned dates and recommend temporary sites are implemented to cover the gap.
D) The voice quality issue is the result of the rapid growth and it is recommended to slow down the growth rate.

Solutions: