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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.
Which option should a consultant recommend to meet this requirement?

A) Install the Salesforce Adoption Dashboard from AppExchange.
B) Analyze the Setup Audit Trail to determine the number of logins per day.
C) Create and subscribe to a custom report of active users by role.

2. Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance.
Which aspect should the consultant consider first before proceeding with the data migration?

A) Volume of customer, partner, and prospect data identified prior to migration
B) Role hierarchy and sharing rules set up prior to migration
C) Number of marketing campaign licenses required for the migration

3. It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption.
What should the consultant do first?

A) Create a data management plan and a data quality dashboard.
B) Install and configure a data cleansing app from AppExchange.
C) Use Duplicate Rules to identify and report data quality issues.

4. Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model.
What will a user without access to the Amount field on the Opportunity object observe?

A) The Amount field will display an error in the contributing factors section.
B) The Opportunity Score field and the Amount field will be hidden for that user.
C) The Amount field will be hidden from the contributing factors section.

5. Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information.
Which functionality should the consultant apply to ensure that the main fields are populated?

A) Required fields
B) Path with key fields
C) Screen flows

Solutions: