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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Based on scenario 9. the top management decided to accept the risk related to a nonconformity to control 5.17 Authentication informal ion. is this acceptable?

A) Unacceptable, the company should have provided justification for accepting the risks and documented it
B) Acceptable, the company analyzed the implementation costs and accepted the risk
C) Acceptable, as the company properly informed the internal audit that they decided to accept the risk

2. According to scenario 6. Alex used terminology and concepts that were not understood by participants. Which principle of effective communication strategy did Alex NOT follow?

A) Credibility
B) Appropriateness
C) Transparency

3. Based on scenario 8. how does the HealthGenic's negligence affect the ISMS certificate?

A) HealthGenic might not be able to renew the ISMS certificate, as it has not conducted management reviews at planned intervals
B) HealthGenic will be able to renew the ISMS certificate, as they did not detect any information security incident in the past two years
C) HealthGenic might not be able to renew the ISMS certificate, as the internal audit lasted longer than planned

4. Which option below should be addressed in an information security policy?

A) Actions to be performed after an information security incident
B) Legal and regulatory obligations imposed upon the organization
C) The complexity of information security processes and their interactions

5. Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on the scenario above, answer the following question:
What led Operaze to implement the ISMS?

A) Identification of assets
B) Identification of vulnerabilities
C) Identification of threats

Solutions: