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BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following is a valid way to delete user installed applications?

A) Use the BlackBerry Desktop Manager to delete applications.
B) Tap and hold on any application on the home screen to be able to delete or move an application.
C) Connect the BlackBerry 10 (BB10) Device using USB and use the BlackBerrylinkto delete applications.
D) Use the BlackBerry Link to delete applications using the Wi-Fi link.

2. Where are notifications that an application has finished downloading from BlackBerry World enabled?

A) BlackBerry World > Settings > General Settings > Download Notifications
B) Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
C) BlackBerry World > Settings > Notifications > Download Notifications
D) Settings > Notifications > BlackBerry World > Download Notifications

3. Where should an end user be directed to look for a mandatory corporate application on their BlackBerry device?

A) Personal perimeter
B) Applications panel in the corporate perimeter
C) Settings Menu
D) Set up application

4. Which of the following can be used to secure or wipe data on a misplaced BlackBerry device?

A) BlackBerry Resource Kit
B) BlackBerry Web Desktop Manager
C) BlackBerry Administration
D) BlackBerry Desktop Manager

5. Which of the following resources would enable a user who has lost a device to ensure that their contact information is displayed on their BlackBerry?

A) BlackBerry Protect
B) App World
C) BlackBerry Lost and Found
D) BlackBerry Help

Solutions: