Understanding functional and technical aspects of Preparation for Administrator (CRT101)
The following will be asked from you in the SALESFORCE CRT-101 exam dumps:
- Describe the capacities of case the executives, for example, case measures, case settings, what's more, case remarks
- Describe the capacities of Salesforce Knowledge
- Describe the capacities of the Community application, including Ideas and Answers
- Given a situation, distinguish how to mechanize case the executives utilizing case task, pre-programmed message, acceleration, web-to-case, email-to-case, and case groups
- Describe the highlights of Chatter like feed, gatherings, following, and security
- Describe the capacities of movement the executives, for example, overseeing errands, occasions, public schedules, and multiday occasions
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How much does Preparation for Administrator (CRT101) costs
- Examination Fees: $200 USD
- Passing Score: 60% or higher
- No of Questions: 60 Questions
- Types of questions: Performance Based Questions
- Examination Name: Preparation for Administrator (CRT101)
- Length of Exam: 85 min
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Understanding functional and technical aspects of Preparation for Administrator (CRT101)
The following will be asked from you in the SALESFORCE CRT-101 exam dumps:
- Creating and relegating recordtypes
- Practice regular situations identified with organization data
- Create and look after client
- Object connections
- Prepare for the User Setup segment of the Salesforce Administrator Exam
- Practice normal situations identified with each UI include
- Creating and relegating business measures
- Describe the substance found in the organization data space of Setup
- Understand the ramifications of actuating/deactivating/freezing a client
- Reset passwords
- Describe the standard article engineering and relationship
- Creating custom articles
- Activate, freeze, and deactivate clients
- Determine how to make and relegate page designs, record types, and business measures for standard and custom items
- Identify different client arrangement includes that a chairman controls
- Explain how to alter, erase, and redo fields and page formats on standard andcustom objects
- Practice basic situations identified with client arrangement
- Creating and relegating page designs
- Practice basic situations identified with standard and custom items
- Identify steps to set up and look after clients
- Identify different UI highlights that a head controls
- Prepare for the Standard and Custom Objects part of the Salesforce Administrator Exam
- Resolve bolted accounts
- Creating, altering, and erasing fields
- Object engineering
- Assign and oversee licenses
Salesforce CRT-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Object Manager and Lightning App Builder | 20% | - Standard and custom objects, fields, and relationships - Page layouts, record types, and compact layouts - Lightning apps, navigation, and Lightning App Builder |
| Topic 2: Sales and Marketing Applications | 12% | - Opportunity management and sales processes - Lead management and conversion - Campaigns and products |
| Topic 3: Data and Analytics Management | 13% | - Data import/export and data quality - Data backup and storage considerations - Reports, dashboards, and folders |
| Topic 4: Workflow and Process Automation | 15% | - Approval processes - Process Builder and Flow Builder - Workflow rules and actions |
| Topic 5: Productivity and Collaboration | 7% | - Activity management - Chatter and collaboration tools |
| Topic 6: Configuration and Setup | 15% | - User management and license allocation - Security controls, roles, profiles, and sharing settings - Company settings and organization configuration |
| Topic 7: Service and Support Applications | 12% | - Case management and escalation - Knowledge base and entitlements - Service console features |
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