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Salesforce AP-216 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Overview and Key Concepts | 12% | - Define Marketing Cloud Personalization - Explain the difference between Real-Time and Batch modes - Describe the platform architecture and components - Identify use cases for Marketing Cloud Personalization |
| Topic 2: Implementation and Configuration | 16% | - Configure campaign areas and zones - Set up and configure the Web Media Manager - Set up data collection and event processing - Configure user and visitor authentication - Implement JavaScript beacon and tag management |
| Topic 3: Audience Management | 16% | - Configure dynamic audience membership - Create and manage segments - Use profile attributes and engagement scoring - Implement catalog-based recommendations - Build audience criteria and filters |
| Topic 4: Campaigns and Experiences | 24% | - Build experiences using drag-and-drop editor - Set up triggers and response handling - Implement decision logic and rules - Configure audience targeting and segmentation - Create and test campaign variations - Create and manage campaigns |
| Topic 5: Administration and Governance | 20% | - Implement data governance policies - Configure system settings and preferences - Manage user roles and permissions - Manage integrations with Marketing Cloud - Monitor system health and troubleshooting - Understand compliance and security considerations |
| Topic 6: Reporting and Analytics | 12% | - Analyze campaign performance metrics - Interpret engagement and conversion data - Navigate and use the Reports dashboard - Create and customize reports |
Salesforce Marketing Cloud Personalization Accredited Professional Sample Questions:
Question 1
What are the three types of mobile campaigns a business user can create in IS?
A. In-App Notification
B. Browser Notification
C. Push Message
D. JSON Data A
E. SMS Text Message
Question 2
Which two components does a user need to configure in IS to display Einstein product recommendation vis IS connection for sales and service cloud?
A. Promotion
B. Einstein recipes
C. Catalog items
D. Einstein Decision
Question 3
Which data feed integrates purchase data into a profile in interaction studio?
A. Catalog feed
B. Interaction feed
C. Conversion feed
D. Transaction feed
Question 4
How quickly does Marketing Cloud Personalization synthesize and activate data to gauge and respond to an individual's in-the-moment intent, across channels?
A. 1 second
B. 30 seconds
C. 30 milliseconds
D. 1 minute
Question 5
What is the rule criteria that you can use in the segment creation process?
A. Email click throughs
B. Social mentions
C. Dimensions
D. Actions
Solutions:
| Question 1 Answer: A,C,E | Question 2 Answer: B,C | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: C |




