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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Development and Scripting | - B2C Service scripting and APIs
|
| B2C Service Architecture and Fundamentals | - Oracle B2C Service (Service Cloud) architecture overview
|
| Integration Concepts | - Integration approaches
|
| Deployment and Troubleshooting | - Configuration lifecycle management
|
| Data Management and Customization | - Data objects and schema customization
|
| Security and Access Control | - Authentication and authorization
|
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
Identify two results of changing the MOD_cp_DEVELOPMENT_ENABLED configuration setting to no.
- A. It disables all customizations on the site and redirects end users to Reference Implementation.
- B. It disables access to Customer Portal files via WebDAV.
- C. It disables access to the Customer Portal Administration area.
- D. It disables access to Customer Portal files via WebDAV except for access to the assets folder.
Correct Answer: B,D 🗳️
How can you make the Incident.Subject workspace field"required" from within the Workspace Add-in code?
A)
B)
C)
D)
- A. Option C
- B. Option D
- C. Option A
- D. Option B
Correct Answer: D 🗳️
Which API operation can be used to retrieve a list of all IncidentQueue labels and IDs configured on your Oracle B2C Service site?
- A. GatValuesForNamedlDHierarchy
- B. QueryObjects
- C. GetMetaData
- D. GatValuesForNamedID
Correct Answer: B 🗳️
Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.
- A. RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport- - B. RightNowSyncPortciient.setReportFiiters can beused directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
- C. Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
- D. An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
Correct Answer: A 🗳️
You are working in the B2C Service Customer Portal and are attempting to troubleshoot anAJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?
- A. in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
- B. in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
- C. in the Customer Portal Productionenvironment, by setting breakpoints in the RightNowEvent.js file
- D. in the CustomerPortal Development environment, by using phpoutlogO in the controller -php file for the custom widget
Correct Answer: B 🗳️
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