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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. What is an important part of the sales qualification process?

A) Ensuring faster decision making for outstanding customer service.
B) Understanding the psychological drivers of the business owner or manager.
C) Enabling employees to remain connected whilst out of office.
D) Predicting that the size of the small and medium sized business market for communications is stable.

2. Which facilities of Unified Communications can help reduce energy usage? (Choose two)

A) Audio conferencing
B) Recycling
C) Single number solution for voice communications
D) PSTN routing

3. How many users can a single Microsoft Office Communications Server (OCS) handle?

A) 100,000
B) 15,000
C) 1,200
D) 50

4. Which is an indicator for opportunity if your prospect is driven by growth through productivity? (Choose two)

A) The prospect needs to install a new phone system to provide for the required capacity of the office space.
B) The prospect is evaluating phone system options due to business changes or expansions.
C) The phone system of the prospect is outdated and cannot keep up with the growing business demands.
D) The prospect is investigating productivity features to make the business more efficient.

5. Which is a common disadvantage of Alcatel-Lucent OmniPCX Office and Avaya IP Office?
(Choose two)

A) No fax and ISDN support.
B) No feature transparency.
C) No redundancy options available.
D) No support for digital phones.

Solutions: