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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. What is the correct implementation approach for an Administrator to target a promotion only for specific products?

A) Add promotion to the lookup field on the product
B) Create product attributes in Promotion Setup
C) Create a custom list on the promotion
D) Map products to promotion through an out-of-the-box Related List

2. Which set of features should a Consultant check before setting up expanded partner management?

A) Advanced license, Partner Ledgers, Partner Transactions, Billing Type
B) Growth license, Prepaid Billing Type, Partner Transactions, Partner Conversion Factor O for Currencies
C) Advanced license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies
D) Growth license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies

3. A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program.
Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company's Loyalty Program objectives?

A) Non-Qualifying Points and Activity Points
B) Fixed Model and Activity Model
C) Non-Qualifying Points and Qualifying Points
D) Fixed Model and Qualifying Points

4. A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.
What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?

A) Ensure the Allow using standard external profiles for self-registration, user creation, and login' is enabled
B) For the Loyalty Member, 'Enable Customer User' on the Contact or "Enable Partner User' on the Account
C) In the Partner Account record, 'Enable Customer User" on the Contact associated
D) Using Experience Cloud sharing sets, specify Account as the object of your sharing set
E) Ensure the 'Allow using customer profiles for self-registration, user creation, and login' is enabled

5. A hotel group has finished setting up its Loyalty program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever they want to, and expect that this can be implemented without a need for complex customization.
Using the available product features of Loyalty Management. Which three tasks should an Administrator implement to meet the Hotel group's requirements?

A) Associate the site with the new Hotel Group Loyalty Program
B) Add Loyalty lightning components to the site that show members their Loyalty program details, points balance, recent transactions, and currently assigned tiers.
C) Connect the website to the hotel's payment gateway
D) Create a site using the Experience Cloud site template called the Loyalty Member Portal
E) Associate the site with the new Hotel Group Loyalty Program using API integration endpoints

Solutions: