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Salesforce Plat-Arch-201 Exam Syllabus Topics:

Salesforce Certified Platform Data Architect Sample Questions:

1. Universal Containers (UC) maintains a collection of several million Account records that represent business in the United Sates. As a logistics company, this list is one of the most valuable and important components of UC's business, and the accuracy of shipping addresses is paramount.
Recently it has been noticed that too many of the addresses of these businesses are inaccurate, or the businesses don't exist. Which two scalable strategies should UC consider to improve the quality of their Account addresses?

A) Contact each business on the list and ask them to review and update their address information.
B) Build a team of employees that validate Accounts by searching the web and making phone calls.
C) Integrate with a third-party database or services for address validation and enrichment.
D) Leverage Data.com Clean to clean up Account address fields with the D&B database.

2. A casino is implementing salesforce and is planning to build a customer 360 view for a customer who visits its resorts. The casino currently maintained the following systems that records customer activity:
1. Point of sales system: All purchases for a customer.
2. Salesforce: All customer service activity and sales activity for a customer.
3. Mobile app: All bookings, preferences and browser activity for a customer.
4. Marketing: All email, SMS and social campaigns for a customer.
Customer service agents using salesforce would like to view the activities from all system to provide supports to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

A) Periodically upload summary information in salesforce to build 360 view.
B) Use a customer data mart to view the 360 view of customer.
C) Migrate customer activities from all 4 systems into salesforce.
D) Explore external data sources in salesforce to build 360 view of customer.

3. NTO has implemented salesforce for its sales users. The opportunity management in salesforce is implemented as follows:
1. Sales users enter their opportunities in salesforce for forecasting and reporting purposes.
2. NTO has a product pricing system (PPS) that is used to update opportunity amount field on opportunities on a daily basis.
3. PPS is the trusted source within the NTO for opportunity amount.
4. NTO uses opportunity forecast for its sales planning and management.
Sales users have noticed that their updates to the opportunity amount field are overwritten when PPS updates their opportunities.
How should a data architect address this overriding issue?

A) Change opportunity amount field access to read only for sales users using field level security.
B) Create a custom field for opportunity amount that sales users update separating the fields that PPS updates.
C) Create a custom field for opportunity amount that PPS updates separating the field that sales user updates.
D) Change PPS integration to update only opportunity amount fields when values is NULL.

4. To address different compliance requirements, such as general data protection regulation (GDPR), personally identifiable information (PII), of health insurance Portability and Accountability Act (HIPPA) and others, a SF customer decided to categorize each data element in SF with the following:
- Data owner
- Security Level, such as confidential
- Compliance types such as GDPR, PII, HIPPA
A compliance audit would require SF admins to generate reports to manage compliance.
What should a data architect recommend to address this requirement?

A) Use field metadata attributes for compliance categorization, data owner, and data sensitivity level.
B) Use metadata API, to extract field attribute information and use the extract to classify and build reports
C) Build reports for field information, then export the information to classify and report for Audits.
D) Create a custom object and field to capture necessary compliance information and build custom reports.

5. NTO has multiple systems across its enterprise landscape including salesforce, with disparate version the customer records.
In salesforce, the customer is represented by the contact object.
NTO utilizes an MDM solution with these attributes:
1. The MDM solution keeps track of customer master with a master key.
2. The master key is a map to the record ID's from each external system that customer data is stored within.
3. The MDM solution provides de-duplication features, so it acts as the single source of truth.
How should a data architect implement the storage of master key within salesforce?

A) Store the master key on the contact object as an external ID (Field for referential imports)
B) Create an external object to store the master key with a lookup field to contact.
C) Store the master key in Heroku postgres and use Heroku connect for synchronization.
D) Create a custom object to store the master key with a lookup field to contact.

Solutions: