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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Point of Sale (POS) Solutions | 25-30% | - POS system integration and deployment - Customer use cases and ROI scenarios - HP POS hardware solutions (ElitePOS, rp series) |
| HP Retail and Hospitality Solutions Overview | 15-20% | - HP portfolio introduction for retail and hospitality - Value proposition of HP solutions - Industry trends and challenges in retail/hospitality |
| HP Infrastructure and Software Solutions | 15-20% | - HP hardware infrastructure (servers, storage) - Software and management solutions - Security features and compliance |
| HP Mobile and Self-Service Solutions | 20-25% | - Mobile POS and handheld devices - Integration with back-end systems - Self-service kiosks and check-in solutions |
| Sales Strategy and Customer Engagement | 15-20% | - Identifying customer needs and pain points - HP solution positioning and competitive differentiation - Proposal development and closing techniques |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. A customer is looking for a lightweight and compact mobile clientelling solution. Why would the HP Engage Go 10" be the best fit for this customer? (Select three.)
A) Enough power for a retail day with 9-hour battery life
B) Carried with comfort with only 767 grams
C) Ideal convertible option from fixed to mobile device
D) Peace of mind with the optional rugged case in case the device is dropped
2. What can you find on HP Asset Hub? (Select three.)
A) Customer presentations
B) Images
C) Emailers (EDMs)
D) Videos
3. What are the key reasons for choosing HP retail platforms? (Select three.)
A) Long lifecycles
B) Broad portfolio of hand-held retail devices
C) Global presence
D) Built-in security to protect the retailer and their customers' personal information
4. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
A) HP Engage One Pro
B) HP Engage Flex Pro G2
C) HP Engage Go 13.5"
D) HP Engage Mini
Solutions:
| Question # 1 Answer: A,B,D | Question # 2 Answer: A,B,D | Question # 3 Answer: A,C,D | Question # 4 Answer: B |




